Last modified: May 1, 2025
These Terms & Conditions outline how SPLENDIDA | Creative Event Design®, collects, uses, and protects the information you provide through www.splendidaeventdesign.com and its official social media accounts on Facebook®, LinkedIn®, Instagram®, and Pinterest® (the “Sites”).
By accessing or using our Sites and services, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. By providing your personal data, you consent to its collection, processing and disclosure as described in this policy, in compliance with applicable laws in Portugal and Montenegro.
SPLENDIDA | Creative Event Design® reserves the right to modify these terms at any time without prior notice. We encourage users to review this document periodically.
SPLENDIDA | Creative Event Design® operates in Portugal and Montenegro, ensuring compliance with:
The General Data Protection Regulation (GDPR) and other applicable Portuguese laws when services are provided in Portugal.
The Montenegrin Personal Data Protection Law when services are provided in Montenegro.
Purchase of Services / Splendida Education
By making a purchase, the user declares that they are at least 18 years old and that all provided information is accurate and complete. SPLENDIDA | Creative Event Design® reserves the right to refuse service if false or misleading information is provided.
Service Fee and Payments
All prices are stated in Euros (€) and are inclusive of Value Added Tax (VAT) at the applicable statutory rates, in compliance with the respective tax legislation: 23% in Portugal, pursuant to the Portuguese VAT Code, and 21% in Montenegro, in accordance with the Montenegrin Law on Value Added Tax.
Payments can be made via Bank Transfer, MBWay( Portugal) or Credit Card.
Prices are subject to change without prior notice; however, any changes will not affect confirmed purchases.
Returns and Refunds
Customers have the right to withdraw from a purchase within 14 days, in accordance with Portuguese and Montenegrin consumer protection laws. However, in compliance with Article 17 of Portuguese Decree-Law No. 24/2014 and Montenegrin Consumer Protection Law (Official Gazette of Montenegro No. 2/2014, 6/2014, 43/2015, and 70/2017), the right of withdrawal does not apply to digital products once the service has been fully performed or if the customer has begun using the digital content. As such, returns and refunds for digital products are not permitted after access has been granted.
Refund requests for eligible purchases must be submitted in writing to info@splendidaeventdesign.com. Refunds will be processed within 15 days following validation. Please note that any wire transfer fees associated with the refund will be borne by the customer.
Intelectual Property
All content on the Sites (including images, videos, copy and logos) is protected by Portuguese Law, European Union Law, Montenegrin Law, and international treaties.
Unauthorised use, reproduction, or distribution of any materials without written consent from SPLENDIDA | Creative Event Design® is strictly prohibited and may result in legal action.
Liability & Limitation of Liability
SPLENDIDA | Creative Event Design® cannot be held responsible for website downtime due to technical issues or errors caused by improper use of the site.
Users are responsible for ensuring their device security when accessing our services.
Third-party Links , Advertising, Sponsorship and Affiliate Links
Our website may contain advertising, sponsored content, and links to third-party websites that we believe provide valuable information to our users. While we make every effort to ensure the accuracy of external content, we do not guarantee and assume no liability for any third-party materials, products, services, or the accuracy of the information provided through these external links.
Any interaction, transaction, or agreement with third-party advertisers, sponsors, or affiliate links is solely between the user and the third party. We disclaim any responsibility or liability for any issues, disputes, or claims that may arise from such interactions. Users should review the respective terms and conditions and privacy policies of third parties before engaging with them.
Policy Changes
SPLENDIDA | Creative Event Design® reserves the right to modify this policy at any time, in compliance with Portuguese and Montenegrin regulations. Users are encouraged to review this document periodically.
Governing Law and Dispute Resolution
These Terms & Conditions are governed by Portuguese law when services are provided in Portugal, and by Montenegrin law when services are provided in Montenegro. In case of a dispute, consumers may seek resolution through:
The European Online Dispute Resolution Platform (https://ec.europa.eu/consumers/odr).
The Consumer Conflict Arbitration Centre in Portugal or the competent dispute resolution body in Montenegro.
